www.kayakguide.co.uk
All bookings are made with Christopher MARK Allen of www.kayakguide.co.uk (here after referred to as The Company) whose office is 24 Anthony Road, Exeter, EX1 2ST. The Owner of The Company is Christopher MARK Allen
Book a place, complete the download Booking Form and post it to The Company with payment in full. You will receive confirmation of booking and course information via email.
The final balance should reach The Company no later than 60 days before the trip. If the balance is not received by the specified date, we reserve the right to cancel your booking and your deposit will be forfeited. Booking after the balance due date can only be secured with the full payment and must reach us within 7 days of confirming your booking
We accept payment by cheque or bank transfer. ALL PAYMENTS to Mr C M ALLEN
Notice of cancellation must be given in writing. Should you cancel, the following scale of charges will apply:
Similar terms are adopted throughout the leisure industry and cover the costs of advance payments made by The Company.
Cancellation more than 60 days before the course starts – Deposit of the course.
Between 59 and 29 before the course starts - 40% of total course cost
Between 22 and 28 days before the course starts - 70% of total course cost
Less that 22 days before the course starts -100% of total course cost
If you wish to transfer from one course or trip to another, an administration charge of £100 will be charged.
Whilst every effort will be made to adhere to the planned itinerary, it must be realized that with this type of adventurous activity changes to the programme will occur from time to time. The Company accepts neither responsibility nor liability, for any ensuing costs, or the consequences of any such change, however caused
Circumstances may arise where we are forced to Change dates, course duration, or venues before an course starts. We will inform you of any such changes as soon as we can.
On assessing the conditions we may decide to alter any proposed plan, river venue if they believe that to continue with the itinerary, would place anyone at undue risk
We will do our best to make sure that any problems are solved. In signing the booking form your accept the company’s authority to make decisions affecting the group or individuals.
A client leaving a course at any stage, for whatever reason, will not be entitled to any refund unless agreed by a Director of The Company
Course numbers described on the web site may be changed at the decision of The Company.
We reserve the right to cancel any course which does not receive sufficient bookings.
Anyone booked onto a course cancelled by The Company will be entitled to a full refund.
Neither The Company nor any of its representatives will be responsible for any illness, injury or death sustained on our courses, barring negligence by the company or it’s staff, nor will they be liable for any uninsured loss of personal property
The Company cannot be made liable for the consequences of strikes, industrial action, wars, riots, sickness, quarantine, government intervention, weather conditions, or other untoward occurrences, whatever they may be.
Prices on the website will be reviewed quarterly.
These booking conditions are compulsory for all clients.
The terms and conditions of all agreements made with The Company shall be subject to, and governed by, English law
When making your booking you accept that you have read and understood all these booking conditions and agree to abide by them.